Why the Repair History Matters Most
Plumbing failures are only meaningful in sequence, and a sequence requires someone to have written down the first one.
A first failure with an identifiable local cause — a nail through a pipe, a freeze in an exposed run, one poorly made joint — is an event. Fix the section, address the cause, move on.
A second failure in a short period is information. Not luck. It suggests something systemic: supply pressure, water chemistry, a material at the end of its reliable life, or an installation method used throughout the property. This is the point where the right conversation is about the run rather than the section — and it's the point most people miss entirely, because the first one has faded from memory.
A third means you're funding a repair programme one call at a time, frequently at emergency rates, with wall access charged on every occasion. The arithmetic has usually already tipped toward a repipe by then, and it tipped somewhere around failure two.
And pinhole leaks appearing in more than one place is the clearest single indicator that the problem is the system rather than the section. One pinhole is a defect. Several is a countdown.
When we repair something, you'll get the date, the location, and the cause in writing — so the next person looking at your plumbing, including you, has something to compare against.